Passenger Bill of Rights

Rockstar Cruises is committed to ensuring every passenger is treated fairly and respectfully. This document explains your main rights as a guest.

1. Right to Clear Information

You have the right to accurate details about your itinerary, pricing, and policies before and during your trip.

2. Right to a Confirmed Reservation

Once payment is received and confirmed, you have the right to a valid booking and ticket.

3. Right to Safety

We maintain safety standards and provide trained staff to handle emergencies and basic medical needs.

4. Right to Fair Treatment

All passengers are treated equally without discrimination. We make reasonable accommodations for passengers with disabilities.

5. Right to Timely Updates

If a delay or schedule change occurs, we will provide updates and options as soon as possible.

6. Right to Luggage Care

We take reasonable care of your luggage. Report any lost or damaged items to guest services immediately.

7. Right to Privacy

Your data is handled according to our Privacy Policy.

8. Right to File Complaints

You can file a complaint during or after your trip. We will respond in a reasonable time.

9. Right to Refunds When Eligible

Refunds or credits may be offered if services are canceled or changed by Rockstar Cruises.

Contact

Email: support@rockstarcruises.com